FAQs - Frequently Asked Questions

Reception hours: Monday to Thursday from 9:00 a.m. to 1:00 p.m. and 5:00 p.m. to 8:00 p.m.
How do I get my free trial class?
To schedule your free trial class, you must register your profile on the website and then access the "schedules" panel at the top. When you book the class, you will see that your card is charged "€0."
What is the difference between a "membership" and a "package"?
A membership has a set number of classes (e.g., 7 classes) to take within the next 30 calendar days. Once this period is over, the classes expire.

Packages offer the option to take classes without a time limit; they do not expire.
I had a problem with the website and I don't know how to solve it.
The quickest option is to contact us via WhatsApp (accessible at the bottom of this page), and we will respond as soon as possible, within our opening hours.

If we can't resolve the issue through the first method, you can come to the center in person, and we'll find a solution together.
What is the "Open box"?
Open box is an unlimited membership that gives you access to our facilities, where you can train independently, without the overcrowding of commercial gyms or having to wait to use equipment.
How do I schedule a personalized service?
Unlike small classes and the open box, personalized services don't have a specific schedule. We adapt to your schedule and find the best professional to tailor your plan to your needs.

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