Fit Mastery Sphere

Terms & Conditions

Terms and Conditions of FIT MASTERY SPHERE
  1. Use of the Center
    1.1. Admission: FIT MASTERY SPHERE reserves the right of admission and may deny access to any person for justified reasons.
1.2. Personal Care: Clients are responsible for their well-being and must inform the staff of any pre-existing medical conditions that may affect their participation in the center's activities.
  1. Responsibility and Safety
    2.1. Personal Responsibility: FIT MASTERY SPHERE is not responsible for personal injuries, loss, or damage to property during participation in activities or use of the facilities.
2.2. Staff Instructions: Clients must follow the instructions of the center's staff to ensure a safe and respectful environment.
  1. Reservations and Payments
    3.1. Reservations: Reservations for classes and services must be made in advance, and payment must be made according to the center's payment policy.
3.2. Cancellations and Refunds: FIT MASTERY SPHERE has a cancellation and refund policy that must be followed to avoid additional charges.
  1. Modifications and Updates
    Changes to Terms: FIT MASTERY SPHERE reserves the right to modify these terms and conditions at any time. Changes will be communicated to clients in advance.
By participating in activities or using the services of FIT MASTERY SPHERE, clients agree to and commit to comply with these terms and conditions.
For more detailed and specific information, please consult the full version of the terms and conditions at our facilities or on our website.

Cancellation and Refund Policy - FIT MASTERY SPHERE:
At FIT MASTERY SPHERE, we understand that unforeseen circumstances may arise that prevent our clients from enjoying the services, which is why we have established the following cancellation and refund policy to ensure a fair and satisfactory experience for all our users:
  • Subscription Cancellation: Clients have the right to cancel their subscription at any time.
  • Refunds: Refunds will be processed according to the following conditions:
    • If the cancellation is forced by a serious circumstance, a full or partial refund will be provided based on the enjoyment of the payment made by the client.
    • Refunds will be made using the same payment method used to make the subscription, unless otherwise agreed with the client.
Conditions of Major or Serious Nature: Conditions of major or serious nature are those that are outside the reasonable control of the client and prevent them from attending or enjoying the service for an extended period of time. These may include:
  • Serious illness, injury, or severe emergencies.
  • Death of a close family member.
  • Natural disasters or other force majeure situations.
Cancellation and Refund Procedure:

To request a cancellation and refund, the client must contact us providing details about the situation that justifies the cancellation. We will review each case individually.

Additional documentation may be required to support the cancellation and refund request.

This cancellation and refund policy is designed to ensure customer satisfaction and address unforeseen situations that may arise. 
At FIT MASTERY SPHERE, we value our relationship with our clients and strive to provide fair and transparent service at all times.

For any information related to our refund or cancellation policy, please do not hesitate to contact us.

Thank you for your trust in FIT MASTERY SPHERE.